Privacy Policy
1. Information We Collect, and WHY?
Name, email, and company details (when submitted through forms)
Website usage data (via analytics tools)
Client contact details (for service engagement)
When you use our Site, products or services, or you otherwise communicate with us, we may ask you to provide certain personal data voluntarily, including but not limited to your name, company position, postal address, telephone number, mobile number, fax number, email address, credit card or other payment details, age or date of birth, account usernames, passwords, or gender. For example, we may ask you to provide some or all of this personal data when you register an account with us, subscribe to our marketing communications, purchase products or services, and/or submit enquiries to us. We use this information to create and administer your account, send you marketing communications, provide you with the products and services you request, and to respond to your enquiries. In general, the personal data that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal data.
2. How We Use Your Information
Provider and third-party service providers may work together to provide a variety of services, and they may need to share personally identifiable information received from you to maintain an efficient and effective level of service.
The responsible use and disclosure of the personally identifiable information we collect is crucial to our ability to provide you with the services that you expect, and may occur under a variety of different circumstances. For example, we may:
Use personally identifiable information internally for the purposes of furthering our business, which may include analyzing information we receive form you, matching that information with the information of others, processing services, maintaining accounts, resolving disputes, preventing fraud and verifying your identity.
Disclose personally identifiable information when required by law, such as requests for personally identifiable information in connection with a judicial, administrative or investigative matter.
Use and disclose personally identifiable information on an aggregate basis. This means that we may combine parts of your information with parts of the information from our other users without including other identifying components of that information, such as name, complete telephone number, complete e-mail address or your street address, in the combination.
3. Data Protection
Provider maintains a comprehensive information security program designed to ensure the security and confidentiality of customer information, protect against threats or hazards to the security of such information, and prevent unauthorized access. This program includes:
Procedures and specifications for administrative, technical and physical safeguards.
Security procedures related to the processing, storage, retention and disposal of confidential information.
Programs to detect, prevent, and respond to attacks, intrusions or unauthorized access to confidential information.
Restricting access to customer information to employees who need to know that information to provide products and services to you, and appointing specific employees to oversee our information security program.
Employee training programs to ensure that all employees are trained regarding our information security program and the laws applicable to the proper safeguarding and disposal of personal identifying information.
However, Provider cannot and does not guarantee that unauthorized, inadvertent disclosure never may occur.
4. Third-Party Sharing
From time to time, we may receive personal data about you from third party sources (including without limitation recruitment agencies, credit check agencies, agencies providing compliance checks, lead generation providers, resellers, and other partners who sell our products and services to you), but only where such third parties have confirmed that they have your consent or are otherwise legally permitted or required to disclose your personal data to us.
The types of information we collect from third parties include contact details, credit history, and order information, and we use the information we receive from these third parties to carry out compliance checks required under applicable law (such as anti-bribery and corruption checks), make credit decisions, maintain and improve the accuracy of the records we hold about you, and market our products and services to you.
We also receive information from other members of the industry that forms part of or otherwise helps us to develop, test, and enhance our own product offering (for example spam lists, malicious URL lists, and sample viruses), some of which could contain personal data (where permitted by applicable law).
We may combine information that we collect from you with information about you that we obtain from such third parties.
5. Cookies
A cookie is a piece of text that gets entered into the memory of your browser by a website, allowing the website to store information on your machine and later retrieve it.
Our Site, products, and services may use cookies, unique device identifiers (like Apple ID For Advertisers on iOS devices, and Android Advertising ID on Android devices), and other tracking technologies (collectively, "Cookies") to distinguish you from other users and better serve you when you return to the Site, product, or service, and to monitor and analyse the usage of the Site, product, or service. Cookies also enable us and our third party partners to track and target the interests of our users to enhance the onsite or in-product experience through content, features, and advertisements.
Most browsers automatically accept cookies, but you can modify your browser setting to decline cookies by visiting the Help portion of your browser's toolbar. If you choose to decline cookies, please note that your ability to sign in, customize, or use some of the interactive features of our Site, product, or service may be impeded, and the advertisements you see may not be as relevant to you.
6. Your Rights
You have the right to request access to, correction of, or deletion of your personal data by contacting us directly. Please note that customer lists and other data provided to us are considered business assets. In the event of a merger, acquisition, or sale of assets, such information — including any personally identifiable data — may be transferred as part of the transaction.
7. Policy Updates
This Privacy Policy may be updated periodically. Continued use of the site indicates your agreement to the current version.
We are committed to safeguarding the privacy of your personal data. Please read the following privacy notice to understand how we collect and use your personal data, for example when you contact us, visit or use one of our websites, mobile applications, portals, or other parts of our network (each a “Site”), or use our products and services, regardless of how you access them. This privacy notice also explains the rights available to you in respect of your personal data.
For privacy-related inquiries, contact:
sales@truetek.io